What this guide covers
EPFO provides online member services and the EPFiGMS grievance system. Its official FAQ explains claim forms, KYC updates and grievance tracking. Avoid agents asking for OTP, password or payment to speed up a claim.
What to do now
Check UAN, Aadhaar, PAN and bank details in the member portal. Record the claim or transfer reference. If unresolved, file EPFiGMS with the correct category and supporting documents and retain the registration number.
Keep these records
Keep UAN, claim ID, service history, passbook, KYC status, bank proof, employer communications and EPFiGMS acknowledgement.
Where to go
Use epfigms.gov.in or EPFO toll-free number 14470.
Important
This guide provides general legal information, not case-specific advice. Procedure, limitation periods, authorities and remedies can vary by state and facts. Verify the current official rules before acting.